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Embark on a journey through the bustling streets of busy cities as we unveil the untold stories of Sparqle’s dedicated riders and hub managers. We will delve into the daily lives, challenges and wins of those who bring sustainable deliveries to customer’s doorsteps. 'Life of a Rider' offers a behind-the-scenes look at the human faces behind Sparqle’s innovative approach to urban logistics. In this first blog post, Matthias from Germany shares his experiences, challenges, and insights into what it means to be a rider at Sparqle.
Matthias’ journey with Sparqle began through a chance encounter with co-founder Tim when they shared a common interest in soccer. Fast forward to today, Matthias continues to support Sparqle, being drawn by its vision and commitment to positive impact. Having previously worked for big delivery companies like Uber Eats, Flink, and Getir, Matthias enjoys Sparqle's unique approach and commitment to sustainability.
For Matthias, the decision to become a delivery rider came from a desire for flexibility and a joy for movement. Embracing the bicycle culture of the bustling streets of Amsterdam, Matthias found himself drawn to the freedom and mobility delivery riding offered. Despite the challenges that come with it, including the rainy and sometimes unpredictable weather of Amsterdam, Matthias knows the city like 'the back of his hand', so he navigates with ease, ensuring timely deliveries.
“I just enjoy being outside and moving, I’m tired of office jobs. I did IT for 7 years and I’m just tired of sitting behind a laptop. [...] I also really started to enjoy the big cargo bike, people respect you in traffic.”
What sets Sparqle apart for Matthias is its hybrid business model, which prioritizes both the rider's well-being and customer satisfaction. Unlike other companies, Sparqle places a premium on rider welfare, offering competitive rates and fostering a supportive work environment. For Matthias, this rider-first approach was a game-changer, prompting him to choose Sparqle over other delivery companies giants.
While Matthias enjoys the flexibility and freedom that delivery riding offers, he acknowledges the challenges that come with the job. From struggling with bad weather to anything else that comes ahead, he faces each obstacle driven by his passion for staying active and engaged. Despite the occasional setbacks, Matthias finds motivation in Sparqle’s innovative spirit and the opportunity to gain insights into the different businesses and industries Sparqle collaborates with.
With a friendly smile and a warm greeting, Matthias brings a personal touch to each delivery, often catching customers off guard with the simple question 'How are you?' Amused, he says, 'They stop for a second, stunned because they don’t expect an interaction.' After the initial shock, they realize, 'Oh, he asked me how I am,' and they smile. For Matthias, these interactions serve as a reminder of the power of human connection and the joy it brings amidst the busy city life.
As Matthias continues his journey with Sparqle, he remains optimistic about the future and the opportunities it holds. With a newfound sense of purpose and a commitment to self-care, Matthias looks forward to embracing new challenges and contributing to Sparqle's mission of sustainable urban logistics.
Stay tuned for more insights from our 'Life of a Rider' series, where we uncover the untold stories of Sparqle's dedicated riders.
